How Wallet Data Enters Our Privacy Policy
Our Privacy Policy covers details collected during account opening, phone verification, sign-in, wallet selection and support requests. When you choose DANA, OVO, GoPay or QRIS, we record the payment rail, reference details, amount status and related account identifier so we can match a receipt to the
-
1
correct request. Bank transfer and virtual account records are handled in the same account-linked way, with BCA, BRI, Mandiri or BNI details used only when needed to identify a transaction. Device type, browser signals, login time and security events help us detect unusual access. We do
-
2
not use these records to create unrelated profiles. Where local law permits, we retain records for the period needed for account security, dispute handling and legal duties, then remove or anonymise them under our retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.